Demo
↓ Open
13
From Biodiversity to Swissmedic
Make regulatory information available and easily search for answers at Swissmedic

The problem Swissmedic website is complex, visitors struggle to find what they need and many end up contacting Swissmedic to get a clear answer.
- High complexity
- Information structure is hard to understand for outsiders.
- Not targeted
- The website is not aimed at specific users which drives them into time-consuming searches.
- Increase help requests
- When visitors don't find what they need, they contact support, placing an additional burden on Swissmedic.
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